Our remote private GP appointment service, in partnership with Health Hero, can offer support, guidance and treatment for a wide range of medical conditions. There are a small range of issues we are not able to help with due to the style of service we offer. A full list of each is provided below for your reference.
It's important to note that the appointment is to see a doctor and discuss your medical concerns; we do not guarantee medication will be issued, and treatment decisions are at the sole discretion and decision of the doctor seeing you in your appointment.
Medical concerns we can help with:
Fit Notes / Sick Notes
Private Open Referral Letters
Migraines
Arthritis
Muscle Sprains
Back Pain
Tension Headaches
Hay Fever
Allergies
Itchy Eyes
Asthma
Chest Infections
Flu
Pneumonia
Ear Infections
Laryngitis
Sinusitis
Sore Throat
Tinnitus
Tonsilitis
Blepharitis
Styes
Conjunctivitis
Red Eye
UTI's (Urinary Tract Infections)
Lyme Disaese
Cystitis
Athlete's Foot
Nail Infections
Stress
Anxiety
Depression
Panic Attacks
Fatigue
Vitamin D Deficiency
Antibiotics if clinically appropriate
Period Delay
Smoking Cessation
Weight Loss advice and guidance
Incontinence
Fever
Medical concerns we cannot help with
Please do not book an appointment for the below concerns or requests, as the GP will not be able to provide these to you, and no refund for your appointment will be available.
Controlled drug prescriptions, which encompass a range of treatments including strong pain relief, anxiety, depression and sleep medications
Medical form, Certificate of health, fitness assessment, or letter confirming illness or medical condition
Prescription Weight Loss treatments - (see our dedicated service - https://www.medicspot.co.uk/weight-loss)
If you are located outside the UK at the time of your appointment - we cannot consult or treat patients who are physically outside the UK.
Repeat prescriptions requests of any kind
Referral for a specific test or specific scan - alternative services are available to self refer
Ongoing care of conditions or act as your regular / main GP - this includes treatments that require ongoing monitoring and review
Severe chest pain or suspected heart attack
Neurological defects or seizures
Sudden or heavy bleeding
NHS referrals or prescriptions
Covid testing or observation, and covid test certificates
Dental Treatments or Advice
Severe sudden onset of pain
Severe mental health issues (such as psychosis or suicidal thoughts)
Pregnancy-related complications
Major trauma on any part of the body, including head and neck injuries
Fever for more than 3 days associated with confusion or disorientation
Suspected stroke (slurred speech, facial droop, arm weakness)
Sudden onset of difficulty in breathing
Persistent breathlessness including asthma attacks
Patients on chemotherapy with suspected neutropenia
Translation services - all appointments and documentation are available in the English language only